We are happy to welcome new patients to our clinic.

New Patient Registration

Yes, we accept new patients. We do not pre-register patients prior to their first appointment.

How to Book Your First Appointment

To schedule your first appointment as a new patient:

1. Call our reception team at 018686121
2. Let us know you are a new patient
3. Our team will schedule an appointment for you

What to Expect

• You do not need to complete registration before your first visit
• Registration will be completed when you arrive for your appointment
• Please mention any specific concerns or specialists you would like to see when booking

Contact Information

Phone: 018686121

Our reception team will be happy to answer any questions and find the earliest available appointment for you.

Our clinic does not currently perform breast ultrasounds on-site. We do not offer this imaging service at this time.

What We Can Help With

If you require a breast ultrasound, your doctor can provide a referral to an external imaging provider that offers this service.

For more information about available services at our clinic, please contact reception.

Dental Services

Our clinic does not currently have a dentist on staff. We do not offer dental services at this time.

What We Can Help With

Our clinic specializes in:

• General medicine and family healthcare
• Women's health and gynecology
• Prescription services
• Medical consultations and follow-up care
• Laboratory tests and referrals

If You Need Dental Care

If you require dental treatment, please contact a dental clinic or dentist in your area.

Questions?

If you have questions about the services we do offer, please contact our reception team at 018686121.

No, you do not need a GP referral or specialist referral to book an appointment at our clinic.

You can schedule an appointment directly for any of our services without needing a referral letter from another healthcare provider.

Which Services Are Available Without Referral?

You can book the following services without a referral:

• General medicine and family healthcare consultations
• Dermatology consultations
• Gastroenterology consultations
• Gynecology consultations
• ENT (ear, nose, and throat) consultations
• Psychiatry consultations (subject to availability)
• Laboratory tests and blood tests
• Medical certificates and prescriptions
• Other specialist services offered at our clinic

How to Book an Appointment

To schedule an appointment:

1. Call our reception team at 018686121
2. Let us know which service or specialist you would like to book with
3. Our team will schedule an appointment for you

Questions?

If you have any questions about booking an appointment or which services are available, please contact our reception team.

If you are looking for a GP who accepts medical cards under the GMS (General Medical Services) scheme, this article explains our clinic's policy.

Medical Card Acceptance

Our clinic is a fully private practice. We do not accept medical cards under the GMS (General Medical Services) scheme.

All consultations, treatments, and services at our clinic are private and require payment at the time of service.

If You Need a Written Confirmation

If you need written confirmation that our clinic does not accept medical cards (for example, to submit to the HSE as part of your medical card application process), please contact our support team:

• Phone: 01 8686 121
• Email: [email protected]

Finding a GP Who Accepts Medical Cards

If you are looking for a GP who accepts medical cards, we recommend:

• Contact the HSE for a list of participating GPs in your area
• Visit the HSE website for information about the GMS scheme and how to find a participating doctor
• Contact other local GP practices to enquire about medical card acceptance

Are You Accepting New Patients?

Yes, we accept new private patients. For more information about registering as a new patient, please see our article: Are You Accepting New Patients?

Contact Us

If you have questions about our services or would like to book a private consultation, please contact us:

• Phone: 01 8686 121
• Email: [email protected]
• Visit us: Park Shopping Centre, Prussia Street, Dublin 7, D07 TA4V

Ophthalmology and Eye Care Services

Our clinic does not currently have an ophthalmologist (eye specialist) on staff. We do not offer ophthalmology or eye care services at this time.

What We Can Help With

Our clinic specializes in:

• General medicine and family healthcare
• Women's health and gynecology
• Prescription services
• Medical consultations and follow-up care
• Laboratory tests and diagnostic services

If you require eye care services, we recommend:

• Contacting an optometrist for routine eye exams and vision testing
• Contacting a private ophthalmology clinic for specialist eye care
• Consulting your GP for a referral to an appropriate provider

How to Contact Us

If you have questions about other services we offer, you can:

• Call our reception at 018686121
• Email us at [email protected]
• Visit our website for more information about available services

We're here to help with your healthcare needs.

Our clinic has a psychiatrist on staff; however, we are not currently accepting new patients for psychiatry appointments.

What This Means

If you are not an existing patient of our psychiatry service:

• New psychiatry appointments are not available at this time
• Our psychiatrist is only seeing existing patients
• We are unable to provide pricing or appointment availability for new referrals

How to Check Future Availability

To enquire about whether new patient availability may open in the future:

• Call our reception at 018686121
• Our team will let you know about current availability and whether a waiting list is in place

Other Services Available

Our clinic offers a range of other medical services, including:

• General practice and family medicine
• Women's health and gynecology
• Dermatology
• Psychology services (no GP referral required)
• Laboratory tests and prescriptions

If you need assistance with a different service, please contact our reception team.

We understand that patients may need urology specialist care, and we want to provide clear information about our services.

Urology Services

Our clinic does not currently have a urologist on staff. We do not offer urology services at this time.

What We Can Help With

Our clinic specializes in:

• General medicine and family healthcare
• Women's health and gynecology
• Prescription services
• Medical consultations and follow-up care
• Laboratory tests and imaging referrals

Finding a Urologist

If you need urology care, your GP can provide a referral to an appropriate specialist or urology clinic.

For more information about our available services, please contact us.

Dermatology appointments are available at our clinic, but availability is limited and wait times vary depending on the dermatologist's schedule.

What to Expect When Booking

Due to specialist availability:

• Wait times may apply: It is not always possible to book a dermatology appointment for the following week
• Appointments may be scheduled several weeks in advance: Depending on current demand and the dermatologist's schedule, your appointment may be some time away
• Availability changes regularly: Appointment slots may open up due to cancellations or schedule updates

How to Check Current Availability

To find out the earliest available dermatology appointment:

1. Call our reception team at 018686121
2. Let us know you would like to book a dermatology appointment
3. Our team will inform you of the earliest available appointment date

If You Need an Appointment Sooner

If you need to see a dermatologist urgently or are hoping for an earlier appointment:

• Contact reception regularly to check for cancellations or newly available slots
• Ask to be contacted if an earlier appointment becomes available

Our reception team will do their best to accommodate your needs based on current availability.

Alternative Options

If dermatology appointments are not available within your preferred timeframe:

• Our GP team may be able to help with certain skin concerns during a general consultation
• You may wish to explore other dermatology providers if urgent care is needed

For more information about dermatology appointment availability, please contact our reception team.

If you are unwell with symptoms such as a cold, sore throat, cough, or other illness and need a sick leave certificate (sick note / unfit to work certificate) for the days you have been unable to work, you can book a telephone consultation with one of our doctors.

Telephone Consultations for Sick Leave

Yes, we offer telephone consultations for patients who are unwell and need a medical certificate for sick leave.

During the consultation, your doctor can:

• Assess your symptoms
• Provide medical advice
• Issue a sick leave certificate (sick note) if appropriate

Backdating Sick Leave Certificates

Your doctor may be able to issue a sick leave certificate that covers the period from when your symptoms started, including previous days you were unable to work. This depends on:

• Your medical condition
• When your symptoms began
• The doctor's clinical assessment

You should mention during your consultation that you have been unable to work since a specific date and request that the certificate cover this period.

How to Book a Telephone Consultation

To book a telephone consultation for sick leave:

1. Call our reception team at 018686121
2. Let us know:
   • That you would like a telephone consultation
   • That you are unwell and need a sick leave certificate
   • Your symptoms and when they started
   • The dates you would like the certificate to cover
3. Our team will schedule your consultation

What Happens During Your Consultation

During your telephone consultation:

• Your doctor will discuss your symptoms and medical condition
• Your doctor will assess whether a sick leave certificate is appropriate
• If appropriate, your doctor will issue a sick leave certificate covering the relevant period
• Your certificate will be sent to you electronically after the consultation

Contact Us

To book your telephone consultation, please call 018686121.

If you are eligible for free cervical screening under Ireland's CervicalCheck programme, you can book your smear test at our clinic.

What Is CervicalCheck?

CervicalCheck – The National Cervical Screening Programme provides free smear tests (cervical screening) to eligible individuals in Ireland to help detect early changes in cervical cells.

Who Is Eligible?

CervicalCheck screening is available to:

• Women aged 25 to 65 who are registered with the programme

If you are eligible, you will receive an invitation letter from CervicalCheck when your screening is due.

Is the Test Free?

Yes, CervicalCheck smear tests are free of charge when performed as part of the national screening programme.

How to Book Your Appointment

To book your free CervicalCheck smear test:

1. Call our reception team at 018686121
2. Let us know you would like to book a CervicalCheck smear test
3. Our team will schedule your appointment

What to Bring

When you attend your appointment:

• Bring your CervicalCheck invitation letter if you have received one
• Let our team know if you are booking under the CervicalCheck programme

Questions?

If you have questions about eligibility, timing, or the screening process, our reception team can help when you call to book your appointment.

If you are experiencing an ongoing medical issue or would like to discuss your treatment with your doctor, our support team can help ensure your message reaches them.

How to Send a Message to Your Doctor

To contact your doctor directly:

1. Contact our support team via phone, email, or chat
2. Specify which doctor you would like to reach
3. Describe your medical concern or request clearly
4. Provide your contact details so the doctor can respond

What Happens After You Send Your Message

Once you submit your message:

• Your message is forwarded to your doctor for their attention
• The doctor reviews your message as soon as their schedule allows
• The doctor may contact you directly, schedule a consultation, or send instructions through our support team

Response Times

Doctors typically respond to messages as quickly as possible, but response times may vary depending on:

• The doctor's appointment schedule
• The complexity of your request
• Whether a full consultation is needed to address your concern

If You Need Urgent Assistance

If your medical issue requires urgent attention or you need a prescription, follow-up, or treatment plan adjustment:

• Book a follow-up consultation by calling our reception at 018686121
• A consultation allows your doctor to fully review your condition and provide appropriate care

Contact Information

You can reach our support team:

• Phone: 018686121
• Email: [email protected]
• Live chat: Available on our website

We will ensure your message is forwarded and your doctor is notified of your request.

We offer several convenient ways to book an appointment at our clinic.

How to Book

You can book an appointment in the following ways:

By Phone

The fastest way to book an appointment is to call our reception team at 018686121.

In Person

You can also visit our clinic in person to schedule an appointment with our reception team.

Online Booking

Online booking through chat is not currently available. Please call or visit us in person to schedule your appointment.

Booking for Multiple Patients

If you need to book appointments for multiple family members (such as children), our reception team can help coordinate scheduling when you call.

Contact Information

• Phone: 018686121
• Our team will be happy to assist you with scheduling

If you need a detailed invoice for insurance claims, reimbursement, or other purposes, we can provide this for you after your appointment is complete.

When Detailed Invoices Are Available

Detailed invoices can be issued after your appointment has been completed. We are unable to provide invoices before your visit takes place.

How to Request a Detailed Invoice

To request a detailed invoice suitable for insurance purposes:

1. Contact our support team via phone, email, or chat after your appointment
2. Specify that you need a detailed invoice for insurance purposes
3. Provide the following information:
   • Your full name
   • The date of your appointment
   • The doctor you saw (if applicable)
   • Any specific requirements from your insurance provider

What a Detailed Invoice Includes

A detailed invoice for insurance purposes typically includes:

• Itemized services provided during your visit
• Dates of service
• Costs for each service
• Payment confirmation
• Clinic information and contact details

Submitting to Your Insurance Provider

Once you receive your detailed invoice:

• Review the document to ensure all information is correct
• Submit the invoice to your insurance provider according to their claim procedures
• Keep a copy for your records

Contact Information

If you have questions about detailed invoices or insurance documentation, please contact our team:

• Phone: 018686121
• Chat: Use the chat widget on our website
• Email: Contact us through our website

Our team will ensure you receive the documentation you need for your insurance claim.

If you need a receipt or invoice for a past appointment at our clinic, our support team can provide this document for you.

How to Request Your Receipt

To request a receipt or invoice for your previous appointment:

1. Contact our support team via phone, email, or chat
2. Provide the following information:
   • Your full name
   • The date of your appointment
   • The doctor you saw
   • The service provided (if you remember)
3. Wait for confirmation: Our team will prepare and send your receipt

What Your Receipt Will Include

Your receipt will show:

• Date of service
• Doctor name
• Service description (e.g., consultation, psychiatry appointment)
• Amount paid
• Clinic details for your records

Contact Information

You can request your receipt by:

• Phone: 01 868 6121
• Email: [email protected]
• Chat: Through our website support

Our team will respond as quickly as possible with your receipt.

If You Need an Invoice for Insurance

If you need a detailed invoice for insurance reimbursement purposes, please see our article on How to Request a Detailed Invoice for Insurance Purposes.

After your telephone consultation payment is confirmed, you will receive a confirmation message with important information about accessing your documents and prescriptions.

What Happens After Payment

Once your payment is confirmed:

• Prescriptions are sent to your pharmacy: If your doctor prescribed medication, your prescription is sent electronically to the pharmacy you selected
• Documents are available for download: Invoices, medical certificates, and other documents issued during your consultation can be accessed via a secure link
• Payment receipt is provided: Your payment confirmation includes the consultation fee amount

How to Access Your Documents

You will receive a secure link to download your documents, including:

• Invoices: A detailed receipt of your consultation fee
• Medical certificates: Sick notes, fitness-to-work certificates, or other certificates issued during your consultation
• Prescriptions: A copy of your prescription (the original is sent to your pharmacy)
• Other medical documents: Any additional documentation provided by your doctor

Secure Link Validity

Your secure document access link is valid for 2 years from the date of your consultation. After this time, the link will expire.

What to Do If You Cannot Access Your Documents

If you cannot access your documents via the secure link:

1. Check the link expiration date: The link remains valid for 2 years
2. Contact our support team via phone, email, or chat if:
   • The link is not working
   • You need documents resent
   • You have trouble downloading your files

If You Have Questions

If you have questions about:

• Your prescription: Contact your pharmacy or our support team
• Your documents: Reply to the payment confirmation message or contact our support team
• Your consultation: Contact our support team or request a follow-up appointment

For further assistance, contact our support team.

If you would like to receive an invoice for your appointment, please note when invoices are issued.

Invoice Availability

Invoices are issued after your appointment is complete. We are unable to provide an invoice before your visit takes place.

How to Request Your Invoice

Once your appointment is complete, you can request a copy of your invoice by:

• Contacting our support team via phone, email, or chat
• Providing your name and appointment details

Our team will send your invoice to you as soon as possible after your visit.

If You Need an Invoice Urgently

If you need your invoice on the same day as your appointment, please let our reception team know when you check in or when you check out. We can often provide your invoice immediately after your visit.

Contact Information

If you have questions about invoices or billing, please contact our reception team at 018686121.

If you are experiencing allergy symptoms and would like to identify the cause, our clinic offers allergy testing services.

Available Allergy Testing Services

We provide:

• Allergy consultation: Assessment of your symptoms and medical history by an allergist
• Blood allergy testing panels: Testing for allergic reactions to various allergens

Allergy Testing Panels

We offer blood allergy testing for:

• Animal allergies: Testing for allergic reactions to pets and other animals
• Food allergies: Identifying food allergens that may be causing symptoms
• Pollen allergies: Testing for seasonal allergies to pollen
• Grass allergies: Identifying grass allergens that may trigger symptoms

How to Book an Allergy Consultation and Testing

To schedule an allergy consultation and blood allergy testing:

1. Call our reception team at 018686121
2. Let us know you would like to book an allergy consultation and testing
3. Our team will schedule your appointment and provide information about pricing and preparation

Questions?

For more information about allergy testing services, pricing, and appointment availability, please contact our reception team.

Blood Tests for Children and Adolescents Under 18 Years Old

Our clinic does not provide blood tests or laboratory services for patients under 18 years old.

What to Do If Your Child Needs Blood Tests

If your child requires blood tests:

• Contact your GP to arrange testing through your general practitioner
• Contact a hospital laboratory that provides paediatric services
• Contact a specialised paediatric clinic that offers laboratory testing for children

Questions?

If you need assistance finding a provider that offers blood tests for patients under 18, contact reception.

If you have a laboratory order from your doctor and would like to know the cost of blood tests at our clinic, our laboratory team can provide a quote.

How to Request a Blood Test Quote

To request pricing information for your blood tests:

1. Contact our support team via phone, email, or chat
2. Submit your laboratory order by attaching the document or providing details of the tests required
3. Wait for a response: Our laboratory team will review your order and provide a quote

How Long Does It Take?

• Your request will be forwarded to the laboratory on the next business day
• You will receive a quote by email with the total cost of the tests

What Information to Provide

When requesting a quote, please provide:

• Your laboratory order (referral form or list of tests from your doctor)
• Your contact email address so we can send you the quote

How to Book Your Blood Test

Once you receive your quote and are ready to proceed:

1. Call our reception team at 018686121
2. Let us know you would like to book a blood test appointment
3. Our team will schedule an appointment for you

Blood Collection Hours

Blood tests at our clinic laboratory are available:

• Monday to Friday: Until 12:00 PM (noon)
• Sunday: Availability varies – please contact reception to confirm
• Saturday: Closed

Questions?

If you have questions about blood test pricing or availability, contact our support team.

If you are considering NIPT (Non-Invasive Prenatal Testing) during pregnancy, this article provides information about availability, pricing, and requirements.

What Is NIPT?

NIPT (Non-Invasive Prenatal Testing) is a prenatal screening test that analyzes fetal DNA from a maternal blood sample to assess the risk of certain chromosomal conditions.

NIPT Availability and Pricing

Yes, we offer NIPT testing at our clinic.

• NIPT test: €397
• Ultrasound (required on the same day): €240

Important Requirements

Before you can have the NIPT test:

• An ultrasound is required on the same day as your blood sample is taken
• The ultrasound has a separate cost of €240
• Both the ultrasound and the NIPT test are booked together

Total Cost

The total cost for NIPT testing, including the required ultrasound, is:

• €637 (€397 for NIPT + €240 for ultrasound)

How to Book

To schedule your NIPT test and ultrasound:

1. Call our reception team at 018686121
2. Let us know you would like to book an NIPT test
3. Our team will schedule both your ultrasound and NIPT blood sample collection for the same day

What to Expect

On the day of your appointment:

• You will have an ultrasound examination first
• A blood sample will be taken for NIPT testing
• Your blood sample will be sent to the laboratory for analysis
• Results are typically available within 7-10 working days

If You Have Questions

If you have questions about NIPT testing, what the test screens for, or how to prepare, please contact our reception team when you call to book your appointment.

If you need a medical form completed for Disability Allowance or Carer's Allowance for yourself or a family member with a serious medical condition, our doctors can assist during a medical consultation.

What Are Disability Allowance and Carer's Allowance Forms?

Disability Allowance is a weekly payment for people with a disability in Ireland who meet certain medical and financial criteria.

Carer's Allowance is a payment for people who provide full-time care to someone who needs support because of age, disability, or illness.

Both applications require a medical report completed by a doctor.

Medical Form Completion at Our Clinic

Our doctors can complete medical forms for Disability Allowance and Carer's Allowance during an in-person consultation.

What Is Required

To have these forms completed, you will need:

• An in-person medical consultation with one of our doctors
• At least some of your medical records translated into English: If your medical history or records are in Polish or another language, at least part of the documentation should be translated before your appointment

Why Translation Is Important

The medical forms submitted to the Irish social welfare authorities must be completed in English and supported by medical records that can be understood by the reviewing medical officers. Having at least a portion of key medical documentation translated helps ensure:

• Your doctor can accurately complete the form
• The information provided is clear and complete
• Your application is processed without unnecessary delays

How to Book an Appointment

To schedule a medical consultation to complete Disability Allowance or Carer's Allowance forms:

1. Call our reception team at 018686121
2. Let us know you need medical form completion for Disability Allowance or Carer's Allowance
3. Confirm that you have at least some translated medical records or documentation in English
4. Our team will schedule an in-person appointment for you

What to Bring to Your Appointment

• The medical form you need completed (Disability Allowance or Carer's Allowance)
• Translated medical records (at least key sections such as diagnosis, surgical history, or treatment summaries)
• Any other supporting documentation such as hospital discharge summaries, imaging reports, or specialist letters

Contact Us

If you have questions about medical form completion, translation requirements, or how to book an appointment, please contact our reception team:

• Phone: 018686121
• Email: [email protected]

If you have medical documents, reports, or test results that you would like to add to your medical record or share with your doctor, our support team can help.

How to Submit Your Documents

To submit medical documents or reports:

1. Contact our support team via chat, phone, or email
2. Attach or send the documents you would like to share
3. Specify which doctor you would like to receive the documents
4. Explain the purpose (optional, but helpful), such as:
   • Adding documents to your medical record
   • Supporting an upcoming appointment
   • Updating your doctor on recent test results or consultations from other providers

What Happens Next

Once you submit your documents:

• Documents are added to your file: Our team will add the documents to your patient record
• Your doctor is notified: We will forward the documents to your doctor for review
• Your medical record is updated: The documents become part of your ongoing medical history

Types of Documents You Can Submit

You can submit:

• Test results from external laboratories or hospitals
• Medical reports from specialists or other healthcare providers
• Imaging reports such as X-rays, MRI, or ultrasound results
• Hospital discharge summaries or consultation letters
• Any other medical documentation relevant to your care

Contact Information

To submit your documents:

• Chat: Use our chat support to send documents directly
• Email: Send documents to [email protected]
• Phone: Call 018686121 and our team will guide you through the process

If you are taking psychiatric medication and experience concerning side effects, worsening symptoms, or feel your current treatment is not working well for you, you can contact your psychiatrist through our support team.

How to Contact Your Psychiatrist

To contact your psychiatrist about medication side effects or treatment concerns:

1. Contact our support team via phone, email, or chat
2. Specify that you would like to contact your psychiatrist (include the doctor's name if you remember it)
3. Describe your concern clearly, including:
   • Which medication(s) you are taking
   • What side effects or symptoms you are experiencing
   • When the symptoms started
   • How the symptoms are affecting you
   • Any changes you have made to your medication (such as reducing or stopping doses)
4. Provide your contact information so your doctor can respond

What to Expect

When you contact your psychiatrist:

• Your message will be forwarded to your doctor for review
• Your doctor will review your concerns and may recommend:
  • Medication adjustments: Changing the dose, timing, or type of medication
  • Alternative medications: Switching to a different medication if side effects are intolerable or treatment is not effective
  • Simplified treatment plans: Reducing the number of medications if appropriate
  • Follow-up consultation: Scheduling an appointment to discuss your treatment in more detail
• Response time may vary depending on your doctor's availability, but urgent concerns are prioritized

Important: Do Not Stop or Change Medication Without Guidance

Do not stop taking psychiatric medication suddenly or make changes to your dosage without guidance from your doctor. Many psychiatric medications should be tapered gradually to avoid withdrawal symptoms or worsening of your condition.

If you have already stopped or reduced your medication:

• Inform your psychiatrist immediately so they can advise you on the safest next steps
• Your doctor may recommend restarting at a lower dose or making a gradual reduction instead

Prescription Delivery

When your psychiatrist adjusts your medication:

• New prescriptions will be sent to your preferred pharmacy
• You may receive multiple prescriptions if adjustments are made at different times
• Pharmacies may forget to dispense all prescriptions — remind them if you were expecting multiple medications

Your psychiatrist may recommend:

• Regular follow-up appointments to monitor your progress and adjust treatment as needed
• Contacting the clinic earlier than scheduled if side effects or symptoms worsen

Contact Information

To contact your psychiatrist:

• Phone: 01 8686 121
• Email: [email protected]
• Chat: Available through our website

Your psychiatrist is here to help you find a treatment plan that works for you. Please do not hesitate to reach out if you have concerns about your medication.

If you are experiencing side effects or symptoms that suggest your medication may need adjustment—such as unusually low blood pressure readings—you should contact your doctor as soon as possible.

Appointments Required for Medication Adjustment

A consultation is required to adjust or change your medication, even if you have detailed logs or measurements. Your doctor needs to review your condition, symptoms, and readings during a consultation before making changes to your prescription.

Medication adjustments cannot be made by email or chat without a consultation.

How to Request a Medication Review

To request a medication review and adjustment:

1. Call our reception team at 018686121 to book an appointment
2. Choose your consultation type:
   • Phone consultation: If you are away from Dublin or unable to visit in person, you can book a phone consultation with your doctor
   • In-person appointment: If you are in Dublin or can visit our clinic
3. Prepare your information: Have your measurement logs, symptoms, and current medication details ready to share during your consultation

If You Are Experiencing Concerning Symptoms

If you experience concerning symptoms—such as very low blood pressure readings, dizziness, fainting, or vision changes—do not wait:

• Contact our reception immediately to request an urgent consultation or phone consultation
• Do not stop taking your medication without speaking to your doctor first, as sudden changes may cause serious side effects

What to Expect During Your Consultation

During your consultation, your doctor will:

• Review your blood pressure logs and measurement data
• Discuss your symptoms and side effects
• Assess whether your current medication dosage needs adjustment
• Issue a revised prescription if appropriate

Contact Information

To book a phone consultation or in-person appointment:

• Call: 018686121

Our reception team can help you schedule a consultation at the earliest available time.

If you need a sick leave certificate and prescription renewal from your regular doctor, but the doctor is temporarily unavailable, you will need to wait until the doctor returns and book a consultation.

When Your Doctor Is Temporarily Unavailable

Occasionally, your regular doctor may not be available at the clinic for a period of time. During this time:

• Sick leave certificates and prescription renewals cannot be issued without a consultation
• You will need to book an appointment when your doctor returns to the clinic
• Documentation cannot be prepared in advance without a scheduled consultation

How to Book a Consultation

To book a consultation when your doctor returns:

1. Call our reception team at 018686121
2. Let us know:
   • Which doctor you would like to see
   • That you need a sick leave certificate and prescription renewal
   • Your preferred appointment date and time
3. Our team will check availability and book an appointment for you

Collection of Documents

Once your consultation is complete:

• Your sick leave certificate and prescription will be prepared
• You can collect documents from reception during clinic opening hours
• Your prescription may also be sent electronically to your preferred pharmacy

Important Notes

• A consultation is required to issue sick leave certificates and renew prescriptions
• Documents cannot be issued without an appointment, even if you are a regular patient of the doctor
• Please book your appointment as early as possible if you need documentation by a specific date

Contact Us

If you have questions about booking an appointment or when your doctor will return, please contact our reception team at 018686121.

When your doctor issues a prescription, we can send it electronically to your chosen pharmacy for your convenience.

What You Need to Do

If you have been asked to confirm your preferred pharmacy:

1. Reply to our support team with the following information:

   • Pharmacy name (e.g., Boots, Lloyds Pharmacy, your local pharmacy)
   • Pharmacy address or location (e.g., "Main Street, Dublin 7" or "Park Shopping Centre")

2. Wait for confirmation: Our team will send your prescription to the pharmacy you specified

What Happens Next

Once you confirm your pharmacy:

• We will send your prescription electronically to the pharmacy
• Your pharmacy will prepare your medication
• You can collect your medication from the pharmacy once it is ready

If You Need to Change Your Pharmacy

If you need to change your preferred pharmacy or update your pharmacy details:

• Contact our support team as soon as possible
• Provide the new pharmacy name and location
• We will update our records and send future prescriptions to your new pharmacy

Contact Information

If you have questions about prescription delivery or pharmacy details, contact our support team via phone, email, or chat.

If your child or adolescent needs to see a gynecologist and is under 18 years old, our clinic can provide gynecology consultations with ultrasound for patients in this age group.

Gynecology Services for Patients Under 18

Yes, we offer gynecology consultations with ultrasound for patients under 18 years old.

Pricing for Patients Under 18

The cost for a gynecology consultation with ultrasound for patients under 18 is:

• Gynecology consultation with ultrasound (under 18 years old): €190

What Is Included

A gynecology consultation with ultrasound typically includes:

• Medical consultation with one of our gynecologists
• Pelvic ultrasound examination (if clinically appropriate)
• Discussion of symptoms, medical history, and treatment recommendations

How to Book an Appointment

To schedule a gynecology consultation for a patient under 18 years old:

1. Call our reception team at 018686121
2. Let us know the patient is under 18 years old
3. Specify that you would like to book a gynecology consultation with ultrasound
4. Our team will check availability and schedule your appointment

Weekend Availability

Our gynecologists are available on some weekends. To check current weekend availability, please contact our reception team.

Important Information

• Parental consent is required: A parent or legal guardian should accompany patients under 18 to the consultation
• Advance booking recommended: Gynecologist availability may vary depending on the schedule

Contact Us

If you have questions about gynecology services for patients under 18 or would like to book an appointment:

• Phone: 01 8686 121
• Email: [email protected]

Our team is here to help.

If you need to renew a prescription at our clinic, the cost depends on which type of doctor originally prescribed your medication.

Prescription Renewal Pricing

Gynaecology Prescription Renewals

If you need to renew a prescription from one of our gynaecologists:

• Gynaecology prescription renewal: €50

This reduced fee applies to prescription renewals for gynaecology medications when a consultation is not required.

GP and Other Doctor Prescription Renewals

If you need to renew a prescription from a GP or any other doctor (not a gynaecologist):

• Standard consultation fee applies

This means you will be charged the full cost of a basic consultation with your doctor unless your doctor decides otherwise.

Important: We do not provide a prescription-only service for GP medications. A consultation is required to renew or refill a GP prescription.

How to Request a Prescription Renewal

To request a prescription renewal:

1. Contact our support team via phone, email, or chat
2. Provide the following information:
   • Your full name and contact number
   • Your postal address (for prescription delivery)
   • The name of the doctor who originally prescribed your medication
   • The medication you need renewed
3. Wait for confirmation: Our team will forward your request to your doctor or schedule a consultation if required

Contact Information

You can reach our clinic:

• Phone: 01 8686 121
• Email: [email protected]

If you have any questions about prescription renewal costs or requirements, please contact our support team.

If you need your blood test results, how you receive them depends on where your blood tests were performed.

Private Laboratory Tests at Our Clinic

When you have blood tests performed privately at our clinic laboratory, you benefit from faster and more convenient access to your results.

Benefits of Private Laboratory Tests

• Electronic results delivery: You receive your results digitally via a secure QR code
• Faster access: Results are typically available sooner than hospital laboratory tests
• No postal delays: You do not need to wait for delivery by post
• Convenient access: View and share your results digitally at any time

How You Receive Private Laboratory Results

When your private laboratory results are ready:

• You will receive a secure QR code to access your results electronically
• Your results are delivered digitally, not by post
• You can access your results quickly and conveniently

Hospital Laboratory Tests

If your doctor referred you for blood tests at an external hospital laboratory (such as a public hospital or HSE laboratory), your results will be processed and delivered differently.

How Hospital Laboratory Results Are Delivered

• Results may take longer to process and return to our clinic
• Postal delivery: Results are often sent by post to your registered address
• Longer wait times: Hospital laboratory results typically take more time to become available

Requesting Hospital Laboratory Results by Post

If you have had blood tests performed at a hospital laboratory and would like your results sent by post:

1. Contact our support team via phone, email, or chat
2. Confirm your postal address is correct in our records
3. Provide your date of birth for verification
4. Wait for confirmation: Our team will let you know when your results will be posted

Follow-Up Appointment Required

You will need to book a follow-up appointment with your doctor to review and discuss your blood test results, regardless of how you receive them.

To book your follow-up consultation, contact our reception team.

Contact Reception

If you have questions about your blood test results or need assistance, contact our reception team.